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Accessibility Statement

Last updated: October 16, 2026

Our Commitment to Accessibility

We want everyone to be able to use SkillHQ, including people who use assistive technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.

This statement describes what we do today and what we know still needs work. It covers the SkillHQ platform and the Skillsolutions website.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

SkillHQ is partially conformant with WCAG 2.1 level AA: some parts do not fully meet the standard yet. We have not yet had an independent accessibility audit.

Our Current Status:

Our target: WCAG 2.1 Level AA
Today: partially conformant
Independent audit: not yet done

Accessibility Features

Visual Accessibility
  • • Color contrast checked, including your company's own brand colors
  • • Pages work with browser zoom
  • • Clear typography and spacing
  • • Text alternatives and labels for images and controls, checked by automated tests
  • • Visible focus indicators for keyboard users
Language and Reading
  • • Every screen in Arabic and English
  • • Right-to-left layout for Arabic
  • • An Arabic web font for clear Arabic text
  • • Dates and numbers shown in the reader's language
  • • Captions and transcripts inside a course depend on the course itself
Keyboard Navigation
  • • Built with standard controls that work with a keyboard
  • • A "Skip to main content" link on every page
  • • A search shortcut (Ctrl or ⌘ + K) on management screens
Motor Accessibility
  • • Large tap targets on phones (at least 44 pixels)
  • • Less animation when your device is set to reduce motion

Technologies and Compatibility

We build with standard web technology so SkillHQ can work with common assistive technology. We have not yet tested every combination below — tell us if something does not work.

Screen Readers

  • • JAWS (Windows)
  • • NVDA (Windows)
  • • VoiceOver (macOS/iOS)
  • • TalkBack (Android)
  • • Orca (Linux)

Browsers

  • • ⁨Chrome⁩ (latest versions)
  • • ⁨Firefox⁩ (latest versions)
  • • ⁨Safari⁩ (latest versions)
  • • ⁨Edge⁩ (latest versions)

Devices

  • • Desktop computers
  • • Laptops
  • • Tablets
  • • Mobile phones

Input Methods

  • • Mouse and keyboard
  • • Touch screens

Known Limitations

We are still testing. These are the areas we know need work — tell us if something else does not work for you:

High Priority Issues
  • • Some complex data tables may not be fully accessible to screen readers
  • • Certain interactive elements may not have sufficient color contrast in some themes
  • • Some third-party integrations may not meet our accessibility standards
Medium Priority Issues
  • • Some animations may not respect user's motion preferences
  • • Certain form validation messages could be more descriptive
  • • Some PDF documents may not be fully accessible

Testing and Evaluation

We use the following methods to test and evaluate our platform's accessibility:

Automated Testing

  • • Automated axe-core checks against WCAG 2.1 AA on key screens
  • • Automatic contrast correction of each company's brand colors

Manual Checks

  • • New screens checked in Arabic and English, on desktop and phone

Feedback and Support

We welcome your feedback on the accessibility of SkillHQ Platform. Please let us know if you encounter accessibility barriers:

Email Us

Send us an email with details about the accessibility issue you encountered.

support@skillsolutions.io

Continuous Improvement

We are committed to continuously improving the accessibility of our platform. Our ongoing efforts include:

  • • Running automated accessibility checks as we build
  • • Including accessibility in how we design and build
  • • Following updates to the accessibility standards
  • • Fixing the problems you report to us

Contact Information

For questions about this accessibility statement or to report accessibility issues:

General Support

Email: support@skillsolutions.io

Address: Kingdom of Bahrain